Author: wearewolverine

Call Center Update (Week of November 27)

To aid in our transparency, over the next several weeks, we will be posting weekly call center updates every Tuesday for the previous week. These metrics will address the number of calls made by our team, the number of calls we have received, the number of call backs needed, the number of unanswered emails and the number of emails sent by our call center to support the community.

Calls Received 32
Calls Made 60
Call Backs Needed 0
Unanswered Emails 1
Emails Sent 32

Any residents with questions are encouraged to contact us directly at 616.866.5627 or HouseStreet@wwwinc.com.

Wolverine Extends Whole House Filtration Program

In our ongoing commitment to provide residents confidence in their drinking water, Wolverine Worldwide has made the decision to extend its whole house filtration program to residents in the MDEQ-defined Jewell and Wolven Study Areas that have confirmed test results with any detection of PFOA or PFOS. While the extent of any impacted area has not been determined, and sources are still being identified, we remain committed to the community and doing what we believe to be the right thing for our friends, family and neighbors.

Residents in the Jewell and Wolven areas who have received confirmed results with a detection of PFOA or PFOS, and who are eligible to receive whole house filters, will be contacted by Culligan to arrange for installation. Wolverine Worldwide is voluntarily paying for testing, bottled water service, single-tap filters and the whole house systems.

Earlier this fall, Wolverine selected the Culligan/Calgon filtration system, which relies on dual canister granular activated carbon adsorption. This system has been demonstrated to effectively remove PFAS, and ensures that these compounds are not returned to the environment. The Culligan/Calgon filtration system has been used to treat water for PFAS in over 1,000 homes around the country.

We will continue to keep the community updated about this issue through our blog at WeAreWolverine.com.

Wolverine Worldwide Participates in Community Town Hall

Wednesday night, Wolverine Worldwide and several state and local agencies participated in a community Town Hall organized by the Kent County Health Department and held at the Rockford Freshman Center.  Prior to the start of the Town Hall, Wolverine was on hand to meet individually with residents to answer questions and provide more information on the environmental issues in the community.  We want to extend a sincere thank you to the community members and residents who attended the meeting or watched the livestream.  A special thank you to Dr. Shibler and Rockford Public Schools, the Kent County Health Department, and the Kent County Sheriff’s Department for all their efforts in support of the event.

If you were unable to attend the Town Hall but would like to watch it, please click the link below.

November 29, 2017 Community Town Hall

Reminder: Community Town Hall to be held this Evening

Representatives from Wolverine Worldwide will participate in a community town hall meeting to address the latest information about the presence of PFAS in area groundwater.  The meeting will take place from 6 p.m. to 9 p.m. tonight at the Rockford Freshman Center, 4500 Kroes Street NE.

Hosted by the Kent County Health Department, the event will address the presence of PFAS in groundwater, the well sampling being conducted, how to interpret the results, and what steps are being taken to address the situation.  The event will be moderated by Steve Kelso of the Kent County Health Department, and residents will have the opportunity to ask questions.  In addition, the event will also be livestreamed and can be accessed at the following link:

https://www.youtube.com/channel/UCf4dfh8ZEbk0mvp8z7iLdEg/live

Wolverine Worldwide is participating in the event so the community can hear our point of view and understand the actions we have been taking to ensure that all residents have confidence in their drinking water.  Agencies and other organizations participating in the event include the Michigan PFAS Action Response Team, the Michigan Department of Environmental Quality, the Michigan Department of Health and Human Services, and the Kent County Health Department.

Finally, prior to the town hall residents can ask questions of Wolverine and the participating agencies in a one-on-one setting, starting at 4:00 pm in the school cafeteria.